Emojot tied up with a leading health care provider in
Sri Lanka who are known for their accreditation for
international standards from ACHSI. This hospitals
chain is one of the most respected healthcare
providers who oer excellent patient care turning a
potentially stressful visit of a patient in to an easy and
comfortable experience. They oer a large range of
specialties that are available for patients in and out.
They are also known for their world class health-care
services which are provided eectively and eciently.
The hospital chain needed to get an understanding
of how their outpatients felt with regards to their
radiology and pharmacy division services. Customers’
impressions were identied in terms of waiting times
to courtesy of the sta members in both radiology
and pharmacy divisions.
Create interactive, software-based emotion sensors that use
emojis relevant to your specic context. Then share these emotion
sensors via email, sms, any social media channel to engage with your
Ensuring customers are satised with the service
provided leads to happy customers then to loyal
customers. Knowing customers’ needs and preferences
and by providing accurate and responsive service, a better
service can be provided to the customers.