CONNECTING ENTERPRISES WITH CUSTOMER EMOTIONS!

emojot...

Brings the fun back to customer surveys… and you’ll get game-changing response rates. Now that’s a win-win!

And there’s more:
Emojot gives your business the speed and agility it needs to deploy “touchpoint surveys” with rich analytics readily mapped to your business operations structure.

We have reimagined Customer Experience Management

…say goodbye to tedious, overly complex survey approaches that take months to implement and more months to analyze… no more obsolete decisions.

Enterprise Companies Love Emojot

 
client

“I depend on Emojot to stay aligned with my customers.”
Head of Global Digital Programs, FCA

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client

““With Emojot, fast remedy of negative situations is really great, and customers feel happy and valued.” ”
Chief Process Officer, Asiri Health

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client

“Emojot, it’s like sugar – you can use it any way you want to understand how employees feel about anything in the company.” ”
Chief People Officer, Brandix

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PLATFORM

 

EMOTION SENSORS: A NEW WAY TO SURVEY...

Cool + Quick + Fun = Highest Response Rates

  • App-like experience without an app download
  • Multimedia (any selection of visual cues)
  • Branded look & feel
  • Smart question reduction


CX PORTAL
your window into your customers

Real-time + AI + Big Data = Powerful Insight

  • Enterprise hierarchy aligned, drill down and across
  • Geo-analytics, NPS, CSAT, CES
  • Customer journeys
  • Correlation analysis, heat maps
  • Sentiment analysis & topic-based segmentation


MODERN SOLUTION FOR THE MODERN BUSINESS

Deploy in HOURS not Months.
ENTERPRISE GRADE SAAS PLATFORM

  • Enterprise + Customer Just-In-Time Metadata
  • Multi-channel Delivery
  • Scalability & Bandwidth Optimization
  • APIs & Integration
  • Security & Privacy

Out-of-the-Box. No Professional Services.
UNIQUE INNOVATIONS

  • Event Anomaly Detection on Sliding Time Windows
  • Journey-based Survey Personalization
  • Multi-level Dynamic Alerts
  • Customizable Scoring and Segmenting
  • Response Integrity (blockchain + image processing)

CUSTOMERS

Emojot for Marketing Professionals

  • Drive revenue growth from new insights
  • Lower customer acquisition costs by knowing the “why” in campaign performance
  • Drive engagement at live events with emotional connections
  • Increase customer stickiness with unique loyalty programs
  • And, much more…

Emojot For CX and Customer Success Professionals

  • Uncover up-sell and cross-sell opportunities from new insights
  • Drive higher renewal rates with better customer intelligence and early warning signals
  • Improve customer acquisition costs from sales efficiency insights
  • Increase NPS scores by staying engaged with customers

CASE STUDIES

VIDEO

Emojot Inspiration

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Emojot Solution

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Emojot Overview

CONTACT US

 

LOCATIONS

USA

San Jose, CA 95112
Phone: +1 650 653 1086

Sri Lanka

Colombo, CO 00700
Phone: +94114198711 Phone: +94777062608

Email: info@emojot.com